About John Lewis & Partners

John Lewis Partners ( formerly John Lewis ) is an upmarket department store brand operating throughout the UK, with locations in the Republic of Ireland and Australia as well. The brand sells general merchandise as part of an employee-owned joint venture known as the John Lewis Partnership, the largest co-operative in the United Kingdom. It was founded by Spedan Lewis, son of the founder, John Lewis, in 1929. Since 1925, the chain has promised that it would "never be knowingly undervalued" - at least it would always match the lower price offered by a national competitor on the high street.

The first John Lewis shop opened in 1864 on Oxford Street in London and there are now 42 shops across the UK. The first John Lewis concession in the Republic of Ireland opened at the Dublin Arnotts shop in October 2016. The first John Lewis concession in Australia opened in 2016.

  • Type: Branch
  • Industry: Retail trade
  • Founded: 1864
  • Founder: John Lewis
  • Headquarters: London, UK
  • Revenue: £3.78 billion (2017)
  • Operating profit: £243.2 million (2017)
  • Number of employees: 38k +
  • Website: www.johnlewis.com

John Lewis & Partners recruitment process in 2024

  1. Online application form
    • One of the first stages of the recruitment process is filling in the application form on John Lewis & Partners Careers website.

    • The online application form is usually presented as a questionnaire with the option of importing data from a LinkedIn or CV file.

    • The applicant is required to provide information about work experience, education, skills and other necessary details.

    • There may be questions both about job preferences (e.g. desired type of employment, country and city of residence) and more personal questions (e.g. race and ethnicity, religion, disability)

  2. Online tests
    • The next stage of the John Lewis & Partners recruitment process is an online assessment. The candidate will be sent an email invitation to complete John Lewis & Partners tests.

    • John Lewis & Partners uses different types of recruitment tests to assess candidates and their suitability for the position they are applying for.

    • Candidates are most often asked to complete the following tests:

  3. Phone / Video Interview
    • Successful candidates are invited for a 15-20 min. phone call.

    • Soft skills are usually assessed during this call by the John Lewis & Partners recruiter.

    • In some cases, John Lewis & Partners hiring manager may invite you for a video interview (most commonly conducted with HireVue.) For software engineering positions, candidates may be asked to complete a coding challenge (problems on algorithms + take-home challenges.)

  4. Assessment centre
    • Successful candidates are invited to visit the nearest John Lewis & Partners headquarters or office.

    • Candidates will have a chance to personally meet the hiring manager, team leaders and seniors during the assessment day.

    • John Lewis & Partners may organise a group exercise with candidates as part of the hiring procedure.

  5. Partner interview
    • The final stage of the recruitment process.

    • The candidate will have a chance to meet the hiring manager, department director and/or division lead.

    • Normally, there is no assessment at this stage.

    • Candidates are mostly expected to demonstrate soft skills and a desire to join John Lewis & Partners.

Useful John Lewis & Partners links

Visit Website John Lewis & Partners HomepageVisit John Lewis & Partners careers website John Lewis & Partners Careers
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